Continuous improvement is about how people approach their every day work, using continuous improvement tools to become more analytical and disciplined to determine and resolve root causes rather than just fixing symptoms. RFS services support the development of a CI culture through:

Educational workshops - teaching the basic tools and techniques with fun worked examples using well know everyday products - most people find eating chocolates makes understanding pareto analysis much easier than the studying the theory behind it!

Rapid Improvement Workshops or Kaisen blitz - the most exciting, nerve-racking and rewarding aspect of CI. A group of people who don't normally work together having only 3 days to hit a pre-set improvement target they think is impossible. At the end of 3 days, not only do you get immediate sustainable improvements but also a group of employees committed to continuous improvement as a way of working. Of all the Rapid Improvement Workshops we have run, not one has yet failed to deliver the results!

Business process improvement - designed specifically for non-manufacturing areas where people often find it difficult to see how CI tools and techniques can possibly apply to their work. We have successfully applied the process in sales, finance, HR, R&D and even marketing!

Contact us for more information on continuous improvement.